There’s more to any (half-decent) heritage site visit than reading. Engage the visitors’ senses and you’ll encourage them not only to interact with your site, but also to take in information in a different ways. And that always leads to better outcomes for your audiences.

Here, people are invited to touch – and in my case smell – four different textiles. What they actually feel like doesn’t really matter that much. But by engaging with those senses, I felt a deeper sense of connection to the Piece Hall as a heritage site. Touching what was actually traded here years ago gave the grey stones a much more vibrant character.